Sales Support & Receptionist
Is this position made just for YOU?
Position ✨
Lumon Canada is looking for an energetic and positive sales support team member - could it be you? As the heart of the support team, you will work alongside 10-12 salespeople and assist them in an administrative capacity. You are organized and professional, and you’ll keep the office running smoothly. You enjoy talking on the phone and can speak with customers comfortably, taking down their information and booking appointments on behalf of the sales team. You’ll also coordinate home shows, open houses, and other events. Above all, you’re eager to learn and grow within a rapidly expanding sunroom and balcony glazing company.
Responsibilities ✨
- Welcome customers to the showroom
- Answer incoming phone calls with cheerfulness and professionalism
- Coordinate home shows, open houses, and other events
- Allocate leads and book appointments for the sales team
- Monitor the live chat on the website (after company and product training)
- Keep a tidy workspace
- Maintain office supplies and inventory
- Build relationships with external vendors and industry organizers
- Assist with other administrative tasks as needed
Qualifications ✨
- Organized and able to multi-task in a fast-paced environment
- Comfortable working with computers and company software
- Capable of a high level of professionalism and discretion
- Excellent customer service skills
- Positive and outgoing personality
- Willing to learn and eager to help
- Strong verbal and written communication skills
Further Details ✨
This is a permanent, full-time position with competitive compensation, an excellent benefits package, and the opportunity to be a part of a close-knit team. Additionally, as a rapidly growing company that values its employees and desires to provide a learning atmosphere, Lumon offers plenty of room for professional growth and development. Previous people in this role have been promoted within the company to positions in finance, HR, sales, and technical support.
You will be reporting to our Regional Manager and working out of the showroom from 8:30am-5pm, Monday to Friday. Some Saturdays may be required in the case of special events.
About the Company ✨
Why Lumon?
- We work according to our values – At Lumon, we stay true to our values in the work in which we do. In the eyes of the customer and the employer, being the best and the most desired is no easy task, but one we are willing to take on together.
- We help you to grow personally and professionally – We believe that everyone has something to learn from one another. We support each other on a journey of growth, because life is all about learning. We understand that mistakes happen, and that together is the way to resolve them.
- We listen to our employees - Growth and development are dependent on feedback. We listen to what our employees have to say and collectively work together to build a better future, measuring the satisfaction of our employees three times a year.
About us;
- We strongly believe that keeping our promises to our customers and one another is the only way to build trust and do business well
- We’re always near to our customers and employees and go the extra mile
- We constantly look for opportunities to build the future together as a team
- We work to build better homes, better lives, and a better world
Are you interested? Join our team by applying before 31st March and we will contact you as soon as possible.
- Department
- Administration
- Locations
- Lumon Canada Inc., Vaughan
Colleagues
Lumon Canada Inc., Vaughan
Why work for Lumon Canada?
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We work according to our values
At Lumon, we stay true to our values in the work in which we do. ‘We are always near’, ‘we keep our promises’ and ‘we build the future together’ help us to focus on caring about our colleagues and customers. In the eyes of the customer and as an employer, being the best and most desired is no easy task, but it is one we are willing to take on together.
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We help you to grow personally and professionally
We believe everyone has something to learn from one another. Whether it comes to safety or best practices, we support each other on a journey of growth. Life is all about learning. We understand that mistakes happen, and together is the best way to resolve them. We want to see you succeed and invest in making this to become a reality!
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We listen to our employees
Growth and development are dependent on feedback. We listen to what our employees have to say and collectively work together to build a better future. We measure the satisfaction of our employees three times a year. The results are systematically monitored and reviewed on a company business unit and team level, because we believe that together we can reach our destination.
We believe that the best is achieved by learning together
At Lumon, we want new colleagues who are ready to start learning alongside us. Our four departments of production, installation, sales and administration provide plenty of opportunity for many kinds of talent. Our vision is to be the best and the most desired choice for our customer, and we believe that this is only achieved by working alongside each other and supporting our colleagues on the way. We value enthusiasm, good energy and a desire to learn - this is how we take our growing operations to the next level!
Ready to start building better homes with us? Check our open positions for a possible fit for you, and apply now!
About Lumon Canada Inc.
Our story began in a chicken coop in 1978 in Finland. We believe that the best stories do not always require a prestigious beginning, but even humble beginnings can be the start of building a great success story. In North America, our operations begun in 2011. Lumon is known internationally as a professional in balcony facades and terrace glazing.
We take care of the entire supply chain from production to sales to installation, without forgetting our various support functions. This is the reason why we are always looking for more driven members to join our team! There are over 1500 of us here at Lumon, and we believe that the best is achieved by learning together, according to our values… exactly what has taken us from the chicken coop to where we are today.
The figures below are presented on the basis of Lumon Group, for the past year.
Sales Support & Receptionist
Is this position made just for YOU?
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